> For the complete documentation index, see [llms.txt](https://docs.aplus.beta.gouv.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aplus.beta.gouv.fr/questions-frequentes-faq.md).

# Questions fréquentes / FAQ

## Connexion au site d'Administration+

{% content-ref url="/pages/NLLycDdEIeqSACRjF6ou" %}
[Je n'arrive pas à me connecter / mon adresse e-mail n'est pas reconnue, que faire ?](/questions-frequentes-faq/je-narrive-pas-a-me-connecter-mon-adresse-e-mail-nest-pas-reconnue-que-faire.md)
{% endcontent-ref %}

{% content-ref url="/pages/EW0QYF4I04aSe6gKI4zE" %}
[Comment créer mon mot de passe ?](/questions-frequentes-faq/comment-creer-mon-mot-de-passe.md)
{% endcontent-ref %}

{% content-ref url="/pages/fyfkokwBlaW1rsx3ilga" %}
[Comment changer mon mot de passe ?](/questions-frequentes-faq/comment-changer-mon-mot-de-passe.md)
{% endcontent-ref %}

## Gestion des comptes

{% content-ref url="/pages/0UWkEM1reKhKEYiquhol" %}
[Comment puis-je me créer un compte sur A+ ?](/questions-frequentes-faq/comment-puis-je-me-creer-un-compte-sur-a+.md)
{% endcontent-ref %}

{% content-ref url="/pages/X7zV0nDCWDXkARsFxrqo" %}
[Comment ajouter un collègue à mon équipe A+ ?](/questions-frequentes-faq/comment-ajouter-un-collegue-a-mon-equipe-a+.md)
{% endcontent-ref %}

## Informations et préférences des utilisateurs

{% content-ref url="/pages/Z5U4dSGkLYslLiwaVjUZ" %}
[Comment changer mon nom, mon prénom, ma profession ou mon numéro de téléphone ?](/questions-frequentes-faq/comment-changer-mon-nom-mon-prenom-ma-profession-ou-mon-numero-de-telephone.md)
{% endcontent-ref %}

{% content-ref url="/pages/ItvTUI1ECmsyu02K0Htp" %}
[Comment changer mon adresse e-mail ?](/questions-frequentes-faq/comment-changer-mon-adresse-e-mail.md)
{% endcontent-ref %}

{% content-ref url="/pages/Pldbgcz1azAhselswUBc" %}
[Comment changer la fréquence d'envoi des notifications par e-mail ?](/questions-frequentes-faq/comment-changer-la-frequence-denvoi-des-notifications-par-e-mail.md)
{% endcontent-ref %}

## Signalements

{% content-ref url="/pages/yA6evVc8JzmTy2PXicx3" %}
[Je vois des signalements que je ne voyais pas avant, est-ce normal ?](/questions-frequentes-faq/je-vois-des-signalements-que-je-ne-voyais-pas-avant-est-ce-normal.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.aplus.beta.gouv.fr/questions-frequentes-faq.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
